Pidgin acting strange
eion at robbmob.com
Mon Mar 13 16:41:29 EDT 2017
Thanks for the log. :)
Is the Alex computer the one that's not seeing the messages? Can you also
get a debug log of trying to send and receive a message from a computer
that works and one that doesnt?
On 14 March 2017 at 09:18, Shannon Mead <smead at westvalleyview.com> wrote:
> Thank you so much for your email. I have attached the log with the disable
> and re-enable of the bonjour account. I hope this helps. I am honestly
> wondering if perhaps it is a bonjour issue. We used to have an apple (mac)
> server and last year we integrated to a windows server and upgraded all of
> our computers to Windows 10.
> Thank you,
> Shannon Mead
> Production Dept.
> West Valley View Inc.smead at westvalleyview.com
> 623-535-8439 ext. 170
> On 3/13/2017 12:28 PM, Eion Robb wrote:
> Hi Shannon,
> Unfortunately those logs weren't enough to work with. Ideally we need a
> captured log when you reconnect to the Bonjour account. The easiest way to
> do this is to open the debug window, then disable and reenable the Bonjour
> account and then save the log to file after that.
> (Also, make sure to cc the support@ list so that others can help)
> On 14 March 2017 at 07:32, Shannon Mead <smead at westvalleyview.com> wrote:
>> I apologize I sent you the wrong info we are all running in the IPV4 not 6
>> Shannon Mead
>> Production Dept.
>> West Valley View Inc.smead at westvalleyview.com
>> 623-535-8439 ext. 170
>> On 3/11/2017 12:25 AM, Eion Robb wrote:
>> Hi there,
>> Are there any other differences besides architecture? Like, are they on
>> a different subnet, or using ipv6/4 when the others arent?
>> Are you able to get a debug log from Pidgin (from the buddy list,
>> Help->Debug Window) as one of the failing computers tries to connect to
>> On 11 March 2017 at 07:24, Shannon Mead <smead at westvalleyview.com> wrote:
>>> Good morning,
>>> Our company uses pidgin in combination with bonjour to provide inter
>>> office messaging. I have two computers out of 30 that just will not work.
>>> The pidgin installs and they can send messages but other workstations
>>> cannot see them nor can they respond to them. These two computers are
>>> running Windows 10 32 bit system. The other stations are running Windows 10
>>> 64bit and have no issues with Pidgin. Is this a bug or do we need to
>>> perhaps consider updating our bonjour software?
>>> Thank you,
>>> Shannon Mead
>>> Production Dept.
>>> West Valley View Inc.
>>> smead at westvalleyview.com
>>> 623-535-8439 ext. 170
>>> Support at pidgin.im mailing list
>>> Want to unsubscribe? Use this link:
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