failure to connect to google ac

Daniel Atallah daniel.atallah at
Fri Nov 15 14:28:26 EST 2013

On Nov 15, 2013 10:42 AM, "Philip Jackson" <philip.jackson777 at>
> Hi,
> I'm completely new to IM so don't know very much about setting it up.  I
> installed without difficulty  2.10.7 with otr plugin
> Over the past couple of weeks, off and on, I've tried to connect to a
> account.  The account works fine in FireFox but Pidgin gives me an
'Unable to
> connect' message.
> I've copied a part of the Help/Debug window log and this seems to indicate
> timeouts are occuring.  I have tried at different times of day but it's
> the same.
> Could someone comment on the following log extract and suggest any change
I need
> to make ?

This is the key lime that's the root of your problem:
(19:09:06) dnssrv: Couldn't look up SRV record. Aucun enregistrement trouvé
la requête DNS donnée. (9501).

see this FAQ entry:

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