Need some guidance...
gizmokid2005 at gmail.com
Thu Jul 11 11:49:26 EDT 2013
On 7/11/2013 11:40 AM Ethan Blanton <elb at pidgin.im> said unto Steve
Moncelsi <smoncelsi at mbidirectmail.com> and support at pidgin.im:
> Steve Moncelsi spake unto us the following wisdom:
>> I have an end user that has a hotmail account which she uses to sign
>> into pidgin. We have the latest and greatest at 2.10.7 and after a few
>> moments of her logging in, she gets signed out automatically with no
>> warning and can't get back in unless she reboots the PC.
>> Any advice?
> Not unless you can tell us what error she's getting, and preferably
> provide a debug log. This simply isn't enough information to go on.
> The fact that she has to reboot to fix it almost certainly means that
> the problem does not originate with Pidgin.
And just to throw this out there, even though there's no extra
information, it could be that her account is getting disabled when she
gets signed out and she's not either 1) restarting pidgin, or 2)
re-enabling the account to have it sign back in.
Both of those could be negated by restarting the computer, so that's
something else to keep in mind.
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