account locked

Tres Finocchiaro tres.finocchiaro at gmail.com
Thu Mar 14 16:53:12 EDT 2013


Jerry,

This mailing list is unable to unlock accounts.

For troubleshooting:

Please go to the Yahoo account properties of Pidgin and uncheck the "Save
password" box.

Next, sign into Yahoo using their website.

Last, try signing into Yahoo from Pidgin again.

If this does not work, you may want to try Pidgin on a different computer,
or use Yahoo Messenger to resolve the locked account issue.

-Tres

On Thu, Mar 14, 2013 at 3:52 PM, Jerry Ford <jerry_ford at sbcglobal.net>wrote:

> I have a pidgin installation on my laptop at work.  It is set to
> automatically start and log me in when the computer is started up.
>
> The hard drive has failed on that machine.  Over thae past fiew days, the
> computer has been rebooted numerous times by me and by our IT department
> while diagnosing and trying to fix the problem.
>
> Now I have installed pidgin on my home computer and am trying to enable
> the same Yahoo! account that is used by the work laptop.
>
> But pidgin refuses to enable it, with a message that says "Account locked.
>  Too many failed login attempts.  Logging into the Yahoo! website may fix
> this."  It does not. I can log in to Yahoo! and read my mail there, but it
> does not fix the Pidgin problem.
>
> What can I do?
>
> Jerry Ford
>
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-- 
- Tres.Finocchiaro at gmail.com
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