Viewing log of all recent conversations

Tres Finocchiaro tres.finocchiaro at gmail.com
Fri Sep 28 00:56:20 EDT 2012


Slightly off topic and this doesn't address your problem directly, but there is a plugin that shows the last conversation with a specific person in a new window, and helps when trying to investigate a previous conversation without browsing the logs. 

-Tres

On Sep 27, 2012, at 3:02 PM, "Kathy Burris" <KathyBurris at landmark.edu> wrote:

> Hello,
> 
> I'm trying to figure out how our staffpersons can immediately see a log of all conversations (or attempted conversations - that is, incoming questions from our patrons) upon logging into Pidgin at the beginning of their shifts.
> 
> If it matters, we currently login automatically - that is, we've set the system to remember our passwords to the 2 accounts we have connect via Pidgin - Library H3lp and a Gmail account.
> 
> When I right-click on each account in the Buddy List or open a new conversation window, I receive a message stating that no logs are available, though we each have all "log" boxes ticked in our Preferences dialog box.
> 
> We missed an important message Monday night and perhaps we might not have if the person who was on at that time could have instantly seen the night's log?
> 
> Thank you very much for whatever you can tell us!
> Kathy Burris
> 
> -- 
> Kathy Burris, M.L.I.S.   
> Research Services Librarian
> Landmark College
> 1 River Road South 
> Putney, VT 05346
> 802.387.1628
> http://www.landmark.edu/Library/index.cfm
> 
> 
> 
> 
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