Connect to my Corporate Earthlink Account

Ethan Blanton elb at pidgin.im
Thu Oct 11 12:06:49 EDT 2012


Not Used spake unto us the following wisdom:
> Hi I just setup pidgin at home and I cannot connect to the IM client
> using the settings my manager gave me. Do you have any detailed
> instructions/

No, because we do not know the details of your system.

> Settings:
> Protocol: XMPP
> Username: domain user ldap
> Domain: corp.earthlink.com
> Resource: empty
> Password: domain password
> 
> My email is myemail at corp.earthlink.com

I am not clear what you mean by this; your username above should be
only the *username* portion of your address, it should not contain the
@domain portion.

> Are there other settings I should modify? Is the domain correct? What
> about the advanced or proxy tabs?

We cannot know this.  This is between you and earthlink, and depends
on their specific server configurations.

Ethan



More information about the Support mailing list