Accounts>Manage Accounts>Modify> "Modify Account"

Nielle Truter nielle.truter at gmail.com
Tue Nov 27 03:19:22 EST 2012


How does one remove/uninstall Pidgin?

-----Original Message-----
From: support-bounces at pidgin.im [mailto:support-bounces at pidgin.im] On Behalf Of Daniel Atallah
Sent: Tuesday, November 27, 2012 2:07 AM
To: lowwater at tormail.org
Cc: support at pidgin.im
Subject: Re: Accounts>Manage Accounts>Modify> "Modify Account"

On Mon, Nov 26, 2012 at 6:49 PM,  <lowwater at tormail.org> wrote:
> Dear pidgin support,
>
> I just installed pidgin over Firefox 10.0.10 on a Windows 7 desktop.  
> Now I’m lost regarding the three tabs in Modify Account.  Under "Basic" tab:
>         Domain:  pidgin.im
>         Resource:  <blank>
>         Local Alias:  <blank>
>
> Under tabs, “Advanced” and “Proxy” I made no modifications.
>
> I have no other IM software using the XMPP Protocol.  I receive the message:
> LowWater at pidgin.im/ disabled
> Not Authorized

What this is saying is that your username/password is incorrect on the server you're trying to connect to.

Since pidgin.im doesn't operate a public XMPP server, I suspect that is the primary problem - you need to specify the appropriate domain for the account that you want to connect to.

-D

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