can't add buddies

Lee Murray lee at
Thu May 10 13:19:58 EDT 2012

OK, I figured that part out. For some reason, it was set to not display offline Buddies, so I fixed that. But I can't seem to get the thing to show me the list of rooms so I can join a group.

From: Lee Murray
Sent: Thursday, May 10, 2012 10:18 AM
To: 'support at'
Subject: RE: can't add buddies

It is telling me that I already added that buddy and do I want to merge accounts. I said Yes, but I am not seeing the buddy listed in the main window. How do I get the buddy to appear in the main window list? I added her to the Buddies group.

Thank you,

From: Lee Murray
Sent: Thursday, May 10, 2012 10:16 AM
To: 'support at'
Subject: can't add buddies


I have managed to get the client to add my account, but I can't see any lists for group rooms, and I can't add anyone else as a buddy.

I looked at the instructions, and the form that comes up when I click on Add Buddy. Thought I filled it in correctly, but it does nothing. I tried adding the other person as an account, but of course I don't know their password so that can't be right. All I have is the person's email address and I know their alias. But I can't get anywhere. I don't even know enough to know what to ask you~!

Can you please help? What do I need?

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