Links don't open

Daniel Atallah datallah at pidgin.im
Thu Dec 13 12:50:29 EST 2012


On Thu, Dec 13, 2012 at 12:42 PM, Jake Lauer <jake.lauer at gmail.com> wrote:
> Sorry to be a bother, but does anyone have more info on this?

I haven't been able to recreate the issue.  It works fine for me on
the Windows 8 VM that I have.
I have firefox 17.0.1 set as the default browser.

>
> --
> Jake Lauer
> http://jakelauer.com
>
>
>
> On Mon, Dec 10, 2012 at 11:17 AM, Jake Lauer <jake.lauer at gmail.com> wrote:
>>
>> Yes, this is for normal HTTP links. The debug window shows this when I
>> click on a link:
>>
>> (11:16:26) winpidgin: Error opening URI: http://google.com error: 5
>>
>> --
>> Jake Lauer
>> http://jakelauer.com
>>
>>
>>
>> On Mon, Dec 10, 2012 at 11:14 AM, Daniel Atallah <datallah at pidgin.im>
>> wrote:
>>>
>>> On Mon, Dec 10, 2012 at 1:54 PM, Jake Lauer <jake.lauer at gmail.com> wrote:
>>> > I just managed to reinstall without any settings being saved by
>>> > removing the
>>> > .purple folder from my AppData files. With a clean, brand new
>>> > installation,
>>> > the problem still persists.
>>>
>>> There's nothing related to the browser in the configuration, so it
>>> isn't really surprising that blowing away the configuration wouldn't
>>> have any effect.
>>>
>>> What kind of links are these? Are they "normal" http://... links or
>>> something else?
>>>
>>> What does the debug log (Help->Debug Window) say when you click on one
>>> of these links (you need to have the window open at the time the event
>>> occurs for it to have any effect)?
>>>
>>>
>>> -D
>>>
>>> >
>>> > On Mon, Dec 10, 2012 at 10:49 AM, Jake Lauer <jake.lauer at gmail.com>
>>> > wrote:
>>> >>
>>> >> Daniel,
>>> >>
>>> >> I have attempted to fix the problem by switching my default browser
>>> >> between a few of the ones I have installed, but the problem persists.
>>> >> I have
>>> >> tried re-installing, but it seems as though Pidgin remembers something
>>> >> about
>>> >> previous installs... is there a way to fully uninstall and reinstall?
>>> >>
>>> >> --
>>> >> Jake Lauer
>>> >> http://jakelauer.com
>>> >>
>>> >>
>>> >>
>>> >> On Sun, Dec 2, 2012 at 9:46 AM, Daniel Atallah <datallah at pidgin.im>
>>> >> wrote:
>>> >>>
>>> >>> On Sat, Dec 1, 2012 at 7:58 PM, Jake Lauer <jake.lauer at gmail.com>
>>> >>> wrote:
>>> >>> > Hi guys,
>>> >>> >
>>> >>> > I've been using Pidgin for a long time, but recently a problem has
>>> >>> > cropped
>>> >>> > up. I think it might be related to the fact that I switched to
>>> >>> > Windows
>>> >>> > 8
>>> >>> > from Windows 7 recently. Anyway, now, whenever I click on a link of
>>> >>> > any
>>> >>> > kind
>>> >>> > in Pidgin, nothing happens. The link turns red/purple like it's
>>> >>> > active,
>>> >>> > but
>>> >>> > the browser doesn't open. I have to copy the link and paste into a
>>> >>> > browser
>>> >>> > to get it to work. Any ideas?
>>> >>>
>>> >>>
>>> >>> There's unfortunately quite a bit of misinformation in the responses
>>> >>> you've gotten so far.
>>> >>>
>>> >>> The browser usage has never been configurable on Windows; Pidgin
>>> >>> simply uses the system browser (and this is known to work on Windows
>>> >>> 8
>>> >>> - there are a few issues with SSL links not opening correctly, but
>>> >>> that's a different issue than what you're reporting).
>>> >>>
>>> >>> The solution to the type of problem that you're seeing is almost
>>> >>> always to reset your default browser in Windows (the best way to do
>>> >>> this is to switch the default browser to another browser and then
>>> >>> back).
>>> >>>
>>> >>> The only other possibility that I can think of is that you're running
>>> >>> Pidgin as a different user than your desktop session (one common way
>>> >>> that this can happen is if you launch Pidgin using the checkbox on
>>> >>> the
>>> >>> last step of the installer (the ability to do this has now been
>>> >>> remove
>>> >>> to avoid this, and other problems).
>>> >>>
>>> >>> -D
>>
>>
>



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