Cannot Connect to Facebook Chat with BTGuard

Ethan Blanton elb at pidgin.im
Sat Dec 1 22:01:16 EST 2012


Tres Finocchiaro spake unto us the following wisdom:
> Depending on whether or not your employer supports "split tunneling", you
> may or may not be able to access chat services while VPN'd in.
>
> On Sat, Dec 1, 2012 at 4:52 PM, Michael Brady <brady_michael at hotmail.com>wrote:
> >  I cannot connect to Facebook Chat (XMPP) using BTGuard VPN with the
> > OpenVPN connection type. I verified that the access was legitimate via
> > Facebook and I can log into my Facebook account without a problem, but I
> > receive a message saying that chat.facebook.com/ disabled Not Authorized.
> > How do I fix this problem? Thank you.

Note that the far more probable situation is that the
username/password are simply wrong.  99 times out of 100, "Not
Authorized" means precisely this.  Try re-entering the password and/or
recreating the account.

Ethan



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