Cannot connect to XMPP through AT&T internet

Ryan Christian ryangchristian1 at
Sat Aug 18 18:08:51 EDT 2012

So I'm having problems connecting to Jabber through Pidgin via AT&T
internet. I'm not sure why, never encountered this before, but here are the
logs. Can anyone make any sense of this? I have flushed the DNS but this
did not help. Is that what would fix the problem, though? I have an AT&T
router which does not allow DNS configuration so I can't use OpenDNS
either. Here are the logs if anyone can make sense of it:
(15:45:04) account: Connecting to account quinn_atiochus at
(15:45:04) connection: Connecting. gc = 05E61868
(15:45:05) proxy: No Windows proxy set.
(15:45:05) dnssrv: querying SRV record for _xmpp-client._
(15:45:05) dnssrv: Couldn't look up SRV record. No records found for given
DNS query. (9501).
(15:45:05) proxy: No Windows proxy set.
(15:45:05) dnsquery: Performing DNS lookup for
(15:45:05) proxy: No Windows proxy set.
(15:45:05) dnsquery: IP resolved for
(15:45:05) proxy: Attempting connection to
(15:45:05) proxy: Connecting to with no proxy
(15:45:05) proxy: Connection in progress
(15:45:06) proxy: Connecting to
(15:45:06) proxy: Error connecting to (Connection
(15:45:06) proxy: Connection attempt failed: Connection refused.
(15:45:06) jabber: Couldn't connect directly to Trying to
find alternative connection methods, like BOSH.
(15:45:06) proxy: No Windows proxy set.
(15:45:06) dnssrv: querying TXT record for _
(15:45:06) dnssrv: Couldn't look up TXT record. DNS name does not exist.
(15:45:06) jabber: Unable to find alternative XMPP connection methods after
failing to connect directly.
(15:45:06) connection: Connection error on 05E61868 (reason: 0 description:
Unable to connect)
(15:45:06) account: Disconnecting account
quinn_atiochus at
(15:45:06) connection: Disconnecting connection 05E61868
(15:45:06) connection: Destroying connection 05E61868
(15:45:10) util: Writing file accounts.xml to directory C:\Users\Ryan
(15:45:10) util: Writing file C:\Users\Ryan
and also my command prompt SRV lookup came back with this:

*Microsoft Windows [Version 6.1.7601]
Copyright © 2009 Microsoft Corporation. All rights reserved.

C:\Users\Ryan Christian>set type=srv* *

C:\Users\Ryan Christian>* *
'' is not recognized as an internal or
external c
operable program or batch file.

C:\Users\Ryan Christian>nslookup* *
Default Server:

> set type=srv* *

*** No Service location (SRV) records available for
_xmpp-client._tcp.goonfleet.* *

I have no idea what to do to connect. While at another house on a different
ISP pidgin connected to jabber just fine. As I said, AT&T doesn't allow DNS
config on my router so that's out of the question. I don't know how to set
up a BOSH proxy or anything else either. Why won't it connect and what can
I do about it? Currently, I can only connect to AIM through pidgin, and MSN
and Yahoo refuse to connect as well, but it's Jabber that's getting to me.
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <>

More information about the Support mailing list