[Fwd: Re: Cannot connect to GoogleTalk]

ChO₂ chemistrydioxide at quantentunnel.de
Wed Mar 30 16:07:20 EDT 2011


Unfortunately, Pidgin is not really specific about what is causing this
issue. I have already looked at the source code and I found several
possible reasons that can lead to this error message.

Please get a debug log and post it here. (You can create a debug log by
opening the debug window (in the Help menu) and copying what appears in
that window while you try to connect to Google Talk.) Make sure to
remove any information from the log that you don't want to make public.
You should also disconnect any other account before you start logging to
prevent pollution of your log with unnecessary information.

-------- Weitergeleitete Nachricht --------
Von: ChO₂ <chemistrydioxide at quantentunnel.de>
An: support at pidgin.im
Betreff: [Fwd: Re: Cannot connect to GoogleTalk]
Datum: Wed, 30 Mar 2011 21:51:41 +0200
Mailer: Evolution 2.30.3 

-------- Weitergeleitete Nachricht --------
Von: Napakorn Athakasehm <napakorn.athakasehm at gmail.com>
An: ChO₂ <chemistrydioxide at quantentunnel.de>
Betreff: Re: Cannot connect to GoogleTalk
Datum: Wed, 30 Mar 2011 12:00:16 -0500

It was trying to connect for a few minutes after I enabled the gmail 
account, then this error occurred (as attached)


On 3/30/2011 11:41 AM, ChO₂ wrote:
> What error message do you exactly get?
>
> -------- Weitergeleitete Nachricht --------
> Von: ChO₂<chemistrydioxide at quantentunnel.de>
> An: support at pidgin.im
> Betreff: [Fwd: Re: [Fwd: Re: GoogleTalk becomes XMPP]]
> Datum: Wed, 30 Mar 2011 18:16:04 +0200
> Mailer: Evolution 2.30.3
>
> keeping this on the list
>
> -------- Weitergeleitete Nachricht --------
> Von: Napakorn Athakasehm<napakorn.athakasehm at gmail.com>
> An: ChO₂<chemistrydioxide at quantentunnel.de>
> Betreff: Re: [Fwd: Re: GoogleTalk becomes XMPP]
> Datum: Wed, 30 Mar 2011 11:06:36 -0500
>
> No, didn't work.
> Please see my attached pic of settings for the account.
> The other accounts (non-gmail) are working perfectly fine. I am also on
> Win 7 x64.
>
> Please help analyze.
>
> Thanks.
> On 3/30/2011 10:59 AM, ChO₂ wrote:
>> Are you sure that you have entered everything correctly? (many people
>> manage to find wrong ways of filling in that dialog.)
>>
>> You need to put napakorn.athakasehm in the username field.
>> In the domain field, you put gmail.com. The rest can stay as it is.
>>
>> If you still can't connect, there might be a firewall involved.
>>
>> If you're sure it's neither a firewall issue nor caused by wrong input,
>> please write back.
>>
>> -------- Weitergeleitete Nachricht --------
>> Von: ChO₂<chemistrydioxide at quantentunnel.de>
>> An: support at pidgin.im
>> Betreff: [Fwd: Re: GoogleTalk becomes XMPP]
>> Datum: Wed, 30 Mar 2011 17:53:29 +0200
>> Mailer: Evolution 2.30.3
>>
>> keeping this on the list...
>>
>> -------- Weitergeleitete Nachricht --------
>> Von: Napakorn Athakasehm<napakorn.athakasehm at gmail.com>
>> An: ChO₂<chemistrydioxide at quantentunnel.de>
>> Betreff: Re: GoogleTalk becomes XMPP
>> Datum: Wed, 30 Mar 2011 10:50:27 -0500
>>
>> Thank you.  I get the idea.
>> Yeah, somehow I still  couldn't connect to my 2 google talk accounts.
>> Would you pls help and advice?
>> It keeps attempting to reconnect, despite the fact that all info has
>> been correctly input.
>>
>> Thank you again. I hope you can help me out.
>>
>> Regards.
>>
>> On 3/30/2011 7:18 AM, ChO₂ wrote:
>>> This is by design. GoogleTalk uses XMPP like all other XMPP services
>>> (e.g. jabber.org, jabber.cz, gmx.net, ...). The GoogleTalk option was
>>> only added because some people mistakenly thought that GoogleTalk was
>>> not supported by Pidgin. Are you having trouble with connecting to
>>> GoogleTalk?
>>>
>>> Cheers,
>>> ChO2
>>>
>>> -------- Weitergeleitete Nachricht --------
>>> Von: Napakorn Athakasehm<napakorn.athakasehm at gmail.com>
>>> An: support at pidgin.im
>>> Betreff: a little problem, pls help
>>> Datum: Wed, 30 Mar 2011 05:25:37 -0500
>>>
>>> Hi,
>>>
>>>
>>> Whenever I try to add a Google Talk account, after entering all info,
>>> the PROTOCOL field won't stay "Google Talk" as selected. Instead, it
>>> ALWAYS changes to "XMPP"! I tried so many times but Pidgin did the same
>>> thing. Pls  help/advise.
>>>
>>>
>>> Thanks so much!
>>> Jak
>>>
>>
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>>
>
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