Pidgen gnutls: Handshake failed. Error A TLS fatal alert has been received.

Carlo Ciuffoli carlo.ciuffoli at oracle.com
Wed Sep 1 13:39:03 EDT 2010


Stu,

Thanks again for your response. No I am afraid, there is not other 
version of this product installed.

[cciuffol at cciuffol-lnx bin]$ ./pidgin -v
Pidgin 2.7.3 (libpurple 2.7.3)
[cciuffol at cciuffol-lnx bin]$ export 
PURPLE_GNUTLS_PRIORITIES="stbeehive.oracle.com=NORMAL:%COMPAT:-VERS-TLS1.2:-VERS-TLS1.1"
[cciuffol at cciuffol-lnx bin]$    
[cciuffol at cciuffol-lnx bin]$ which pidgin
/usr/bin/pidgin
 [cciuffol at cciuffol-lnx bin]$ ./pidgin -d
(10:36:46) prefs: Reading /home/cciuffol/.purple/prefs.xml
(10:36:46) prefs: Finished reading /home/cciuffol/.purple/prefs.xml
(10:36:46) dbus: okkk
(10:36:46) plugins: probing /usr/lib/pidgin/ticker.so
(10:36:46) plugins: probing /usr/lib/pidgin/timestamp_format.so
(10:36:46) plugins: probing /usr/lib/pidgin/notify.so
(10:36:46) plugins: probing /usr/lib/pidgin/convcolors.so
(10:36:46) plugins: probing /usr/lib/pidgin/gevolution.so
(10:36:46) plugins: probing /usr/lib/pidgin/gtkbuddynote.so
(10:36:46) plugins: probing /usr/lib/pidgin/timestamp.so
(10:36:46) plugins: probing /usr/lib/pidgin/gestures.so
(10:36:46) plugins: probing /usr/lib/pidgin/extplacement.so
(10:36:46) plugins: probing /usr/lib/pidgin/themeedit.so
(10:36:46) plugins: probing /usr/lib/pidgin/history.so
(10:36:46) plugins: probing /usr/lib/pidgin/spellchk.so
(10:36:46) plugins: probing /usr/lib/pidgin/relnot.so
(10:36:46) plugins: probing /usr/lib/pidgin/sendbutton.so
(10:36:46) plugins: probing /usr/lib/pidgin/xmppconsole.so
(10:36:46) plugins: probing /usr/lib/pidgin/markerline.so
(10:36:46) plugins: probing /usr/lib/pidgin/xmppdisco.so
(10:36:46) plugins: probing /usr/lib/pidgin/musicmessaging.so
(10:36:46) plugins: probing /usr/lib/pidgin/iconaway.so
(10:36:46) plugins: probing /usr/lib/pidgin/pidginrc.so
"log" 232L, 14498C  
(10:38:06) *account:* Connecting to account 
carlo.ciuffoli at oracle.com/Linux-PC.
(10:38:06) *connection:* Connecting. gc = 0x89d8ea8
(10:38:06) *dns:* DNS query for 'stbeehive.oracle.com' queued
(10:38:06) *Session Management:* Received first save_yourself
(10:38:06) *dns:* Created new DNS child 7198, there are now 1 children.
(10:38:06) *dns:* Successfully sent DNS request to child 7198
(10:38:06) *Session Management:* Received save_complete
(10:38:06) *dns:* Got response for 'stbeehive.oracle.com'
(10:38:06) *dnsquery:* IP resolved for stbeehive.oracle.com
(10:38:06) *proxy:* Attempting connection to 141.146.118.10
(10:38:06) *proxy:* Connecting to stbeehive.oracle.com:5223 with no proxy
(10:38:06) *proxy:* Connection in progress
(10:38:06) *proxy:* Connecting to stbeehive.oracle.com:5223.
(10:38:06) *proxy:* Connected to stbeehive.oracle.com:5223.
(10:38:06) *gnutls:* Starting handshake with stbeehive.oracle.com
(10:38:06) *gnutls:* Handshake failed. Error A TLS fatal alert has been 
received.
(10:38:06) *connection:* Connection error on 0x89d8ea8 (reason: 5 
description: SSL Handshake Failed)
(10:38:06) *account:* Disconnecting account 
carlo.ciuffoli at oracle.com/Linux-PC (0x84c7a40)
(10:38:06) *connection:* Disconnecting connection 0x89d8ea8
*(10:38:06) Gtk: gtk_widget_destroy: assertion `GTK_IS_WIDGET (widget)' 
failed
*(10:38:06) *connection:* Destroying connection 0x89d8ea8

Stu Tomlinson wrote:
> On Wed, 2010-09-01 at 10:09 -0700, Carlo Ciuffoli wrote:
>   
>> Thank you both for your response. I have reinstall it, but the issue 
>> persist.  I would appreciate any more suggestion you may have.
>>     
>
> Your problem is with GnuTLS SSL support, but the RPMs we provide do NOT
> use GnuTLS for SSL support - you must be running a different pidgin
> binary than the one installed from the RPMs, you should find that by
> running:
>   which pidgin
> and then remove it and any related libpurple (it is probably installed
> in /usr/local).
>
> The pidgin binary installed in the RPM is at /usr/bin/pidgin - you can
> also try running that using the full path.
>
> Regards,
>
>
> Stu.
>
>
>   

-- 

Oracle <http://www.oracle.com/>
Carlo Ciuffoli | Senior Technical Manager
Phone: +1 650 506 5924 <tel:+1%20650%20506%205924> | Mobile: +1 650 346 
0391 <tel:+1%20650%20346%200391>
Oracle OHSPMP
| Rocklin, CA 950603
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