Problem with buddy name

Wolfe, Rick G x28837 Rick.Wolfe at broadridge.com
Wed Oct 20 10:53:32 EDT 2010


The 'powers that be' have blocked that link from access in my company.  I will create ticket tonight from home.

Thanks again!

-----Original Message-----
From: daniel.atallah at gmail.com [mailto:daniel.atallah at gmail.com] On Behalf Of Daniel Atallah
Sent: Wednesday, October 20, 2010 10:30
To: Wolfe, Rick G x28837; support at pidgin.im
Subject: Re: Problem with buddy name

On Wed, Oct 20, 2010 at 10:07, Wolfe, Rick G x28837
<Rick.Wolfe at broadridge.com> wrote:
> Protocol is "Sametime".  Does this answer your question?

Please reply to the support mailing list instead of to me directly.

Yeah, it is the answer I was looking for.

The simple answer is that Sametime support is maintained via patches -
none of the current developers have access to a sametime server, nor
are they knowledgeable about the protocol.

If there isn't already a ticket for this particular issue, you can
file a ticket at at http://d.pidgin.im/newticket.

-D

> -----Original Message-----
> From: daniel.atallah at gmail.com [mailto:daniel.atallah at gmail.com] On Behalf Of Daniel Atallah
> Sent: Wednesday, October 20, 2010 09:48
> To: Wolfe, Rick G x28837
> Cc: support at pidgin.im
> Subject: Re: Problem with buddy name
>
> On Wed, Oct 20, 2010 at 09:07, Wolfe, Rick G x28837
> <Rick.Wolfe at broadridge.com> wrote:
>> I've noticed for a long time that the buddy name gets truncated for certain
>> people.  I found the commonality to be the way the adminstrator assigned the
>> name.
>>
>>
>>
>> For instance: "Crane, Dave x28619,Crane,Crane,Crane" displays as "Dave
>> x28619" (truncated)
>>
>>           or: "Passes, Harvey,Passes" displays as "Harvey" (truncated)
>>
>>
>>
>>          but: Farley, Peter x23353 displays as "Farley, Peter x23353" (full
>> name).
>>
>>
>>
>> When I assign an alias name to display the full name, it displays the alias
>> until the next time I reconnect, then it goes back to the truncated name
>> again.
>
>
> Which protocol (AIM/Yahoo/MSN/XMPP/etc.) are you seeing this with?
>
> -D
> This message and any attachments are intended only for the use of the addressee and
> may contain information that is privileged and confidential. If the reader of the
> message is not the intended recipient or an authorized representative of the
> intended recipient, you are hereby notified that any dissemination of this
> communication is strictly prohibited. If you have received this communication in
> error, please notify us immediately by e-mail and delete the message and any
> attachments from your system.
>
>
This message and any attachments are intended only for the use of the addressee and
may contain information that is privileged and confidential. If the reader of the 
message is not the intended recipient or an authorized representative of the
intended recipient, you are hereby notified that any dissemination of this
communication is strictly prohibited. If you have received this communication in
error, please notify us immediately by e-mail and delete the message and any
attachments from your system.




More information about the Support mailing list