Can not use MSN

Gregory Hauck Gregory.Hauck at bigbandnet.com
Thu Nov 18 11:55:47 EST 2010


As of today, I can not use my MSN account.  My computer rebooted last
night.  Either MS or my company must have installed an update.  The
debug log is:

11:51:05) account: Connecting to account greg.hauck at bigbandnet.com.
(11:51:05) connection: Connecting. gc = 014721F8
(11:51:05) msn: new httpconn (02E13C88)
(11:51:05) dnsquery: Performing DNS lookup for messenger.hotmail.com
(11:51:05) dnsquery: IP resolved for messenger.hotmail.com
(11:51:05) proxy: Attempting connection to 64.4.9.254
(11:51:05) proxy: Connecting to messenger.hotmail.com:1863 with no proxy
(11:51:05) proxy: Connection in progress
(11:51:05) proxy: Connecting to messenger.hotmail.com:1863.
(11:51:05) proxy: Connected to messenger.hotmail.com:1863.
(11:51:05) msn: C: NS 000: VER 1 MSNP15 CVR0
(11:51:05) msn: S: NS 000: VER 1 MSNP15
(11:51:05) msn: C: NS 000: CVR 2 0x0409 winnt 5.1 i386 MSNMSGR 8.5.1302
BC01 greg.hauck at bigbandnet.com
(11:51:05) msn: S: NS 000: CVR 2 14.0.8117 14.0.8117 14.0.8117
http://msgruser.dlservice.microsoft.com/download/A/6/1/A616CCD4-B0CA-4A3
D-B975-3EDB38081B38/en/wlsetup-cvr.exe
http://download.live.com/?sku=messenger
(11:51:05) msn: C: NS 000: USR 3 SSO I greg.hauck at bigbandnet.com
(11:51:05) msn: S: NS 000: XFR 3 NS 64.4.61.173:1863 U D
(11:51:05) dnsquery: Performing DNS lookup for 64.4.61.173
(11:51:05) dnsquery: IP resolved for 64.4.61.173
(11:51:05) proxy: Attempting connection to 64.4.61.173
(11:51:05) proxy: Connecting to 64.4.61.173:1863 with no proxy
(11:51:05) proxy: Connection in progress
(11:51:05) proxy: Connecting to 64.4.61.173:1863.
(11:51:05) proxy: Connected to 64.4.61.173:1863.
(11:51:05) msn: C: NS 000: VER 4 MSNP15 CVR0
(11:51:05) msn: S: NS 000: VER 4 MSNP15
(11:51:05) msn: C: NS 000: CVR 5 0x0409 winnt 5.1 i386 MSNMSGR 8.5.1302
BC01 greg.hauck at bigbandnet.com
(11:51:05) msn: S: NS 000: CVR 5 14.0.8117 14.0.8117 14.0.8117
http://msgruser.dlservice.microsoft.com/download/A/6/1/A616CCD4-B0CA-4A3
D-B975-3EDB38081B38/en/wlsetup-cvr.exe
http://download.live.com/?sku=messenger
(11:51:05) msn: C: NS 000: USR 6 SSO I greg.hauck at bigbandnet.com
(11:51:05) msn: S: NS 000: GCF 0 5664
(11:51:05) msn: Processing GCF command
(11:51:05) msn: S: NS 000: USR 6 SSO S MBI_KEY_OLD
dtSaLRyuvfes0jnpn8H1dZDkSQhlR1pRZX91oTM+uc9D9Gkk/IAmJFWtXEwtBPvi
(11:51:05) msn: Starting Windows Live ID authentication
(11:51:05) msn: Logging on greg.hauck at bigbandnet.com, with policy
'MBI_KEY_OLD', nonce
'dtSaLRyuvfes0jnpn8H1dZDkSQhlR1pRZX91oTM+uc9D9Gkk/IAmJFWtXEwtBPvi'
(11:51:05) dnsquery: Performing DNS lookup for login.live.com
(11:51:05) dnsquery: IP resolved for login.live.com
(11:51:05) proxy: Attempting connection to 65.54.165.175
(11:51:05) proxy: Connecting to login.live.com:443 with no proxy
(11:51:05) proxy: Connection in progress
(11:51:05) util: Writing file prefs.xml to directory C:\Documents and
Settings\ghauck\Application Data\.purple
(11:51:06) util: Writing file C:\Documents and
Settings\ghauck\Application Data\.purple\prefs.xml
(11:51:06) proxy: Connecting to login.live.com:443.
(11:51:06) proxy: Connected to login.live.com:443.
(11:51:06) nss: subject=CN=login.live.com,OU=Passport,O=Microsoft
Corporation,OID.2.5.4.9=One Microsoft
Way,L=Redmond,ST=Washington,postalCode=98052,C=US,serialNumber=600413485
,OID.2.5.4.15=Private
Organization,OID.1.3.6.1.4.1.311.60.2.1.2=Washington,OID.1.3.6.1.4.1.311
.60.2.1.3=US issuer=CN=VeriSign Class 3 Extended Validation SSL
CA,OU=Terms of use at https://www.verisign.com/rpa (c)06,OU=VeriSign
Trust Network,O="VeriSign, Inc.",C=US
(11:51:06) nss: subject=CN=VeriSign Class 3 Extended Validation SSL
CA,OU=Terms of use at https://www.verisign.com/rpa (c)06,OU=VeriSign
Trust Network,O="VeriSign, Inc.",C=US issuer=CN=VeriSign Class 3 Public
Primary Certification Authority - G5,OU="(c) 2006 VeriSign, Inc. - For
authorized use only",OU=VeriSign Trust Network,O="VeriSign, Inc.",C=US
(11:51:06) nss: subject=CN=VeriSign Class 3 Public Primary Certification
Authority - G5,OU="(c) 2006 VeriSign, Inc. - For authorized use
only",OU=VeriSign Trust Network,O="VeriSign, Inc.",C=US
issuer=CN=VeriSign Class 3 Public Primary Certification Authority -
G5,OU="(c) 2006 VeriSign, Inc. - For authorized use only",OU=VeriSign
Trust Network,O="VeriSign, Inc.",C=US
(11:51:06) certificate/x509/tls_cached: Starting verify for
login.live.com
(11:51:06) certificate/x509/tls_cached: Checking for cached cert...
(11:51:06) certificate/x509/tls_cached: ...Found cached cert
(11:51:06) nss/x509: Loading certificate from C:\Documents and
Settings\ghauck\Application
Data\.purple\certificates\x509\tls_peers\login.live.com
(11:51:06) certificate/x509/tls_cached: Peer cert matched cached
(11:51:06) nss/x509: Exporting certificate to C:\Documents and
Settings\ghauck\Application
Data\.purple\certificates\x509\tls_peers\login.live.com
(11:51:06) util: Writing file C:\Documents and
Settings\ghauck\Application
Data\.purple\certificates\x509\tls_peers\login.live.com
(11:51:06) certificate: Successfully verified certificate for
login.live.com
(11:51:06) soap: Sending secure request.
(11:51:06) soap: read 351 bytes
(11:51:06) soap: Received secure request.
(11:51:06) soap: Received secure request.
(11:51:06) soap: Received secure request.
(11:51:06) soap: Received secure request.
(11:51:06) soap: read 14459 bytes
(11:51:06) soap: Received secure request.
(11:51:06) msn: Updated ticket for domain 'messengerclear.live.com',
expires at 1290127866.
(11:51:06) msn: Updated ticket for domain 'messenger.msn.com', expires
at 1290099566.
(11:51:06) msn: Updated ticket for domain 'contacts.msn.com', expires at
1290127866.
(11:51:06) msn: Updated ticket for domain 'messengersecure.live.com',
expires at 1290185466.
(11:51:06) msn: Updated ticket for domain 'spaces.live.com', expires at
1290127866.
(11:51:06) msn: Updated ticket for domain 'livecontacts.live.com',
expires at 1290127866.
(11:51:06) msn: Updated ticket for domain 'storage.live.com', expires at
1290127866.
(11:51:06) msn: C: NS 000: USR 7 SSO S
t=EwBgAswbAQAUs1/VcBU2sH7mwYy3BysWZ71CRDGAANqCJiOoz3XFcUn99rMcaK+2mKRDAr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&p=
HAAAAAEAAAADZgAABIAAAAgAAAAUAAAASAAAAJYwAAAFNgAA5NGjcJfeStdiYst8lKgFjbZq
Svzo/PoA8TTOkDDT/yNBzUdzGlTpgQSJTEdhr54DyL9wcMaH5gnjj9swA1W//mxX2tOoKDzs
xRSJqCnvXf6I1C78aFcHNFqk078=
(11:51:06) msn: S: NS 000: USR 7 OK greg.hauck at bigbandnet.com 1 0
(11:51:06) msn: S: NS 000: SBS 0 null
(11:51:06) msn: Processing SBS... 
(11:51:06) msn: S: NS 000: MSG Hotmail Hotmail 1249
(11:51:06) msn: Processing MSG... 
(11:51:06) msn: Getting Contact List.
(11:51:06) dnsquery: Performing DNS lookup for omega.contacts.msn.com
(11:51:06) dnsquery: IP resolved for omega.contacts.msn.com
(11:51:06) proxy: Attempting connection to 207.46.113.78
(11:51:06) proxy: Connecting to omega.contacts.msn.com:443 with no proxy
(11:51:06) proxy: Connection in progress
(11:51:07) proxy: Connecting to omega.contacts.msn.com:443.
(11:51:07) proxy: Connected to omega.contacts.msn.com:443.
(11:51:07) nss: subject=CN=*.contacts.msn.com,OU=MSN Contact
Services,O=MSN,L=Redmond,ST=WA,C=US issuer=CN=Microsoft Secure Server
Authority,DC=redmond,DC=corp,DC=microsoft,DC=com
(11:51:07) nss: partial certificate chain
(11:51:07) certificate/x509/tls_cached: Starting verify for
omega.contacts.msn.com
(11:51:07) certificate/x509/tls_cached: Checking for cached cert...
(11:51:07) certificate/x509/tls_cached: ...Found cached cert
(11:51:07) nss/x509: Loading certificate from C:\Documents and
Settings\ghauck\Application
Data\.purple\certificates\x509\tls_peers\omega.contacts.msn.com
(11:51:07) certificate/x509/tls_cached: Peer cert did NOT match cached
(11:51:07) certificate: Checking signature chain for
uid=CN=*.contacts.msn.com,OU=MSN Contact
Services,O=MSN,L=Redmond,ST=WA,C=US
(11:51:07) certificate: ...Singleton. We'll say it's valid.
(11:51:07) certificate/x509/tls_cached: Checking for a CA with
DN=CN=Microsoft Secure Server
Authority,DC=redmond,DC=corp,DC=microsoft,DC=com
(11:51:07) certificate: Failed to verify certificate for
omega.contacts.msn.com
(11:51:07) msn: Operation {} failed. No response received from server.
(11:51:07) msn: C: NS 000: OUT
(11:51:07) connection: Connection error on 014721F8 (reason: 0
description: Your MSN buddy list is temporarily unavailable. Please wait
and try again.)
(11:51:07) account: Disconnecting account greg.hauck at bigbandnet.com
(00F084F0)
(11:51:07) connection: Disconnecting connection 014721F8
(11:51:07) msn: destroy the OIM 0152E2D8
(11:51:07) msn: destroy httpconn (02E13C88)
(11:51:07) connection: Destroying connection 014721F8
(11:51:10) util: Writing file accounts.xml to directory C:\Documents and
Settings\ghauck\Application Data\.purple
(11:51:10) util: Writing file C:\Documents and
Settings\ghauck\Application Data\.purple\accounts.xml

_________ 
Gregory F. Hauck | Manager, Technical Support - North America & EMEA 
BigBand Networks, Inc. | direct +1.508.836.3425 | fax +1.508.836.2677 |
gregory.hauck at bigbandnet.com | skype gfhauck


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