soulquenching at hotmail.com
Tue Mar 16 23:14:57 EDT 2010
Thanks for trying to help. I even uninstalled/downloaded it again and it still wouldn't work... until I restored the system to the 9th: before updates were installed for both Windows and AVS. So, it was one of their updates that screwed it up.
> Date: Tue, 16 Mar 2010 14:13:37 -0700
> From: darkrain42 at pidgin.im
> To: soulquenching at hotmail.com
> CC: support at pidgin.im
> Subject: Re: Pidgin problems.
> On 2010-03-16 12:48, Soul Quenching wrote:
> > Hello,
> > Every time I go to start Pidgin, I immediately get a "Pidgin has stopped
> > working" alert. I've rebooted a few times and still no luck. Last
> > night I downloaded the latest version of Pidgin, hoping it would correct
> > it... no help. I've used Pidgin on this computer for nearly a year
> > without any problems and haven't made any major changes lately that
> > would cause a conflict. How can I fix this without uninstalling and
> > redownloading Pidgin again? I don't want to lose my settings, chat logs,
> > etc. Thanks, I appreciate your help.
> Reinstalling does not impact your settings (which are stored in the
> %APPDATA%\.purple folder on Windows).
> In any event, reinstalling without wiping out your settings is not
> likely to resolve the crash.
> Follow the directions at
> http://developer.pidgin.im/wiki/TipsForBugReports#WindowsUsers to get a
> crash report and send that back; it will provide more information about
> why Pidgin is crashing.
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