play sound for incoming chat request from a unknown user

Craig Thomas moby at
Tue Mar 9 21:30:44 EST 2010

Hi people,

Is there a way to configure a sound to play when a chat request is recieved
from an unknown user?
ive enabled all sounds, and im still not getting anything.

Im using
Gmail Apps & their Chat back badge for my website:
pidgin as my client (obviously)

this allows me to provide a live help service (FOR FREE!)

thanks heaps.
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