SECOND e-mail regarding application hangs with 2.7

Chuck Braden jcbraden at ag.tamu.edu
Wed Jun 23 16:11:37 EDT 2010


** High Priority **
** Reply Requested by 6/28/2010 (Monday) **

This is the second e-mail I have sent regarding hangs of your application. I have updated the version from 2.6.6 and still have the same problem. Please provide some assistance. 


From: 	Chuck Braden
To:	support at pidgin.im 
Date: 	5/27/2010 8:19 AM
Subject: 	Consistently seeing pidgin hangups - even after installing 2.7

Ever since I installed version 2.6.6 I see random hangs when I return to an IM session. I removed version 2.6.6 and installed version 2.7 on 5/26 but it does not seem to have made any difference. I am not seeing this problem on any other applications nor have I experienced the problem on versions prior to 2.6.6. Please offer some suggestions on solutions. 

Jimmy C Braden
Information Security Officer
AgriLife Information Technology
979-862-7254
j-braden at tamu.edu 





Event Type:	Error
Event Source:	Application Hang
Event Category:	(101)
Event ID:	1002
Date:		6/23/2010
Time:		3:05:33 PM
User:		N/A
Computer:	EIT-GATEWAYJCB
Description:
Hanging application pidgin.exe, version 2.7.0.0, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74   Applicat
0008: 69 6f 6e 20 48 61 6e 67   ion Hang
0010: 20 20 70 69 64 67 69 6e     pidgin
0018: 2e 65 78 65 20 32 2e 37   .exe 2.7
0020: 2e 30 2e 30 20 69 6e 20   .0.0 in 
0028: 68 75 6e 67 61 70 70 20   hungapp 
0030: 30 2e 30 2e 30 2e 30 20   0.0.0.0 
0038: 61 74 20 6f 66 66 73 65   at offse
0040: 74 20 30 30 30 30 30 30   t 000000
0048: 30 30                     00      


Event Type:	Error
Event Source:	Application Hang
Event Category:	(101)
Event ID:	1002
Date:		6/22/2010
Time:		3:43:30 PM
User:		N/A
Computer:	EIT-GATEWAYJCB
Description:
Hanging application pidgin.exe, version 2.7.0.0, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74   Applicat
0008: 69 6f 6e 20 48 61 6e 67   ion Hang
0010: 20 20 70 69 64 67 69 6e     pidgin
0018: 2e 65 78 65 20 32 2e 37   .exe 2.7
0020: 2e 30 2e 30 20 69 6e 20   .0.0 in 
0028: 68 75 6e 67 61 70 70 20   hungapp 
0030: 30 2e 30 2e 30 2e 30 20   0.0.0.0 
0038: 61 74 20 6f 66 66 73 65   at offse
0040: 74 20 30 30 30 30 30 30   t 000000
0048: 30 30                     00      

Event Type:	Error
Event Source:	Application Hang
Event Category:	(101)
Event ID:	1002
Date:		6/22/2010
Time:		7:47:25 AM
User:		N/A
Computer:	EIT-GATEWAYJCB
Description:
Hanging application pidgin.exe, version 2.7.0.0, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74   Applicat
0008: 69 6f 6e 20 48 61 6e 67   ion Hang
0010: 20 20 70 69 64 67 69 6e     pidgin
0018: 2e 65 78 65 20 32 2e 37   .exe 2.7
0020: 2e 30 2e 30 20 69 6e 20   .0.0 in 
0028: 68 75 6e 67 61 70 70 20   hungapp 
0030: 30 2e 30 2e 30 2e 30 20   0.0.0.0 
0038: 61 74 20 6f 66 66 73 65   at offse
0040: 74 20 30 30 30 30 30 30   t 000000
0048: 30 30                     00      



Event Type:	Error
Event Source:	Application Hang
Event Category:	(101)
Event ID:	1002
Date:		6/21/2010
Time:		9:08:34 AM
User:		N/A
Computer:	EIT-GATEWAYJCB
Description:
Hanging application pidgin.exe, version 2.7.0.0, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74   Applicat
0008: 69 6f 6e 20 48 61 6e 67   ion Hang
0010: 20 20 70 69 64 67 69 6e     pidgin
0018: 2e 65 78 65 20 32 2e 37   .exe 2.7
0020: 2e 30 2e 30 20 69 6e 20   .0.0 in 
0028: 68 75 6e 67 61 70 70 20   hungapp 
0030: 30 2e 30 2e 30 2e 30 20   0.0.0.0 
0038: 61 74 20 6f 66 66 73 65   at offse
0040: 74 20 30 30 30 30 30 30   t 000000
0048: 30 30                     00      

Event Type:	Error
Event Source:	Application Hang
Event Category:	(101)
Event ID:	1002
Date:		6/16/2010
Time:		11:19:02 AM
User:		N/A
Computer:	EIT-GATEWAYJCB
Description:
Hanging application pidgin.exe, version 2.7.0.0, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74   Applicat
0008: 69 6f 6e 20 48 61 6e 67   ion Hang
0010: 20 20 70 69 64 67 69 6e     pidgin
0018: 2e 65 78 65 20 32 2e 37   .exe 2.7
0020: 2e 30 2e 30 20 69 6e 20   .0.0 in 
0028: 68 75 6e 67 61 70 70 20   hungapp 
0030: 30 2e 30 2e 30 2e 30 20   0.0.0.0 
0038: 61 74 20 6f 66 66 73 65   at offse
0040: 74 20 30 30 30 30 30 30   t 000000
0048: 30 30                     00      




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