XMPP Connection

Michael Stevenson michael_stevenson at hotmail.com
Fri Jan 8 19:40:51 EST 2010


To whom It may concern,
                                           I have been using Pidgin now for
well over 3 years and have had very little problems until three days ago,
but now I have a issue with the XMPP Connection to my Gmail account, (Unable
to find alternative XMPP connection methods after failing to connect
directly). 
I am running  your latest version of Pidgin 2.6.4 with a XP professional
operating  system. Virus protection by Vipre.

The only thing I have change in the last 3 days is my wireless router but
things don't make sense as my Hotmail and yahoo accounts still operate
without any issues. 


Message from debug window

(08:37:44) account: Connecting to account michaelstevenson1957 at gmail.com/.
(08:37:44) connection: Connecting. Gc = 04772FD0
(08:37:44) dnssrv: querying SRV record for gmail.com: _xmpp-client._TCP
gmail.com
(08:37:45) util: Writing file prefs.XML to directory C:\Documents and
Settings\Michael Stevenson\Application Data\.purple
(08:37:45) util: Writing file C:\Documents and Settings\Michael
Stevenson\Application Data\.purple\prefs.XML
(08:37:49) util: Writing file accounts.XML to directory C:\Documents and
Settings\Michael Stevenson\Application Data\.purple
(08:37:49) util: Writing file C:\Documents and Settings\Michael
Stevenson\Application Data\.purple\accounts.XML
(08:37:59) dnssrv: Couldn't look up SRV record. This operation returned
because the timeout period expired. (1460).
(08:37:59) dnsquery: Performing DNS lookup for gmail.com
(08:37:59) dnsquery: IP resolved for gmail.com
(08:37:59) proxy: Attempting connection to 64.233.181.83
(08:37:59) proxy: Connecting to gmail.com:5222 with no proxy
(08:37:59) proxy: Connection in progress
(08:38:01) MSN: C: NS 000: PNG
(08:38:02) MSN: S: NS 000: QNG 42
(08:38:20) proxy: Connecting to gmail.com:5222.
(08:38:20) proxy: Error connecting to gmail.com:5222 (Connection timed out.)

(08:38:20) proxy: Connection attempt failed: Connection timed out.
(08:38:20) jabber: Couldn't connect directly to gmail.com. Trying to find
alternative connection methods, like BOSH.
(08:38:20) dnssrv: querying TXT record for gmail.com: _xmppconnect.gmail.com
(08:38:35) dnssrv: Couldn't look up TXT record. This operation returned
because the timeout period expired. (1460).
(08:38:35) connection: Connection error on 04772FD0 (reason: 0 description:
Unable to find alternative XMPP connection methods after failing to connect
directly.)
(08:38:35) account: Disconnecting account michaelstevenson1957 at gmail.com/
(00CAC708)
(08:38:35) connection: Disconnecting connection 04772FD0
(08:38:35) connection: Destroying connection 04772FD0


Look forward to you assistance and please try to make things very simple as
I am not really up to speed with computers?

Thanks and regards
Michael Stevenson 
 
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