Ticket # 6172 : Google Talk connect failure - 405: Not Allowed

Redmond, David David.Redmond at Dresser.com
Mon Mar 30 14:29:16 EDT 2009

Yes, the DNS redirection is working and when redirected only the gmail client software will work, not pidgin.

David Redmond

Dresser IT Client Services On-Call Number: +1 (972) 361-9999

David M. Redmond
Senior Architect, Enterprise IT      Dresser, Inc.
Office: +1 (512) 238-3616      Mobile: +1 (512) 826-4769
E-mail: david.redmond at dresser.com 
Website: www.dresser.com

-----Original Message-----
From: Ka-Hing Cheung [mailto:khc at pidgin.im] 
Sent: Sunday, March 29, 2009 5:44 PM
To: Redmond, David
Cc: support at pidgin.im
Subject: Re: Ticket # 6172 : Google Talk connect failure - 405: Not Allowed

On Thu, Mar 19, 2009 at 11:02:28AM -0500, Redmond, David wrote:
> I would like to see if I can be of any assistance, as I am having this
> same problem (and I am an IT administrator).  Users on our corporate
> network are able to use the gtalk application to chat, but I am unable
> to use the pidgin application to connect to googletalk.  We are using
> DNS redirection to send IM communications through a gateway server,
> which is the L7 Enterprise product from Akonix, now owned by Quest
> Software and called Policy Authority for Unified Communications.  I have
> verified that the gtalk application traffic is being sent through the IM
> gateway and is working correctly, but the pidgin client is not
> performing this same functionality.  Is there anything I can do to help
> find a resolution to this issue?

Does this DNS redirection software correctly passes on SRV records?


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