Help Getting Connected

a a forthemame at
Tue Mar 17 13:51:49 EDT 2009

Hey Derek,
I'm running Windows XP SP2 32 bit version, so I don't think it's the OS.  I too have no issues with my desktop other than the (lack of) Pidgin connectivity.  All other online applications are working without any issues.

I would like to do a fresh install, but I noticed that even if you uninstall Pidgin, it saves certain information such as account info.  Where are these settings saved exactly?  I'm assuming it's the registry.

I'm still hoping to get some direction on troubleshooting the connectivity issues if at all possible.

--- On Tue, 3/17/09, Derek D <derek at> wrote:
From: Derek D <derek at>
Subject: Re: Help Getting Connected
To: support at
Date: Tuesday, March 17, 2009, 10:30 AM

I have this same issue. I have checked all connections, reinstalled my
network adapter, unplugged the hardwired PC and my other wireless desktop
from my router so that the laptop I'm using isn't fighting for an IP
address, I disabled my firewall and I tried other suggested ports...No luck.

Like you, I tried on my other 2 computers and they installed, opened and
connected fine. Digsby game me the same error. By any chance, are you on
Vista 64? I think this may have something to do with it, but then again a
friend of mine is running 64 and she connected to Pidgin without a problem.

I have a thread here too on this topic, but nobody was able to help. Also,
I'd like to note that 2.4 was working fine on here and it was ONLY 2.5.5
that has this error. However, I need ICQ working, so going back to the older
version is not an option. 

Any help would be appreciated and if you get any assistance to make this
work, can you please let me know what you did?

Thanks and good luck!

a a-11 wrote:
> Hi all,
> I just tried Pidgin out for the first time on my work computer and enjoyed
> it enough to convert from Trillian for my personal desktop.
> When installing on my desktop, I got an error message that roughly stated,
> "Unable to connect to server" when trying to install the English
> feature.  After clicking "retry" several times, I finally
decided to just
> skip that feature by clicking "cancel".
> Pidgin finished installing, began running, and asked for my account
> details.  I setup AIM, Yahoo and MSN, but surprisingly all 3 of them
> not connect.
> Please note that there were no other programs running besides Pidgin. 
> Also, there was no firewall (windows or otherwise) running either.  I
> tried running it both behind my router as well as directly connected to my
> cable modem.
> After failing with all the configurations above, I booted up my work
> laptop and successfully connected with Pidgin immediately.  For whatever
> reason, only my desktop is affected.
> I tried reinstalling Pidgin about 10 times, each with the same aspell
> connection issue during install, as well as the account sign in issues
> when running Pidgin.  I installed the GTK version Pidgin came with, so I
> don't believe that's a potential pitfall.
> Any help is much appreciated.  I searched for information on this issue
> without any success.
> Windows XP, SP2.
> Thanks,
> Evan
> _______________________________________________
> Support mailing list
> Support at

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