Help Getting Connected

Daniel Atallah datallah at pidgin.im
Tue Mar 17 00:52:51 EDT 2009


On Mon, Mar 16, 2009 at 6:31 PM, a a <forthemame at yahoo.com> wrote:
> Hi all,
> I just tried Pidgin out for the first time on my work computer and enjoyed
> it enough to convert from Trillian for my personal desktop.
>
> When installing on my desktop, I got an error message that roughly stated,
> "Unable to connect to server" when trying to install the English aspell
> feature.  After clicking "retry" several times, I finally decided to just
> skip that feature by clicking "cancel".
>
> Pidgin finished installing, began running, and asked for my account
> details.  I setup AIM, Yahoo and MSN, but surprisingly all 3 of them could
> not connect.
>
> Please note that there were no other programs running besides Pidgin.  Also,
> there was no firewall (windows or otherwise) running either.  I tried
> running it both behind my router as well as directly connected to my cable
> modem.
>
> After failing with all the configurations above, I booted up my work laptop
> and successfully connected with Pidgin immediately.  For whatever reason,
> only my desktop is affected.
>
> I tried reinstalling Pidgin about 10 times, each with the same aspell
> connection issue during install, as well as the account sign in issues when
> running Pidgin.  I installed the GTK version Pidgin came with, so I don't
> believe that's a potential pitfall.
>
> Any help is much appreciated.  I searched for information on this issue
> without any success.
>

The reason that dictionary didn't download successfully and Pidgin's
inability to connect are very likely related - and caused by your
network configuration.

Do you have some sort of firewall that might be preventing the connections?

Are you using a proxy? (Do you need to?)

-D



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