Pam Gleeson pam.gleeson at
Mon Jan 26 11:56:05 EST 2009

I have an open ticket with IT Heldpdesk support.  Seems that there is a buy with Pidgin, and it will not recognize my account properly.
I need to work with an engineer in Reston to get a work around.

-----Original Message-----
From: Vladimir Kraljevic [mailto:ooydoboora at]
Sent: Sunday, January 25, 2009 10:25 AM
To: pam.gleeson at
Cc: support at; colleen.varan at
Subject: Re: help!

Do you have the latest?

Btw., there are problems with the ICQ protocol and MSN had changed
some things back-and-forth lately, also.

On Fri, Jan 23, 2009 at 3:18 PM, Pam Gleeson <pam.gleeson at> wrote:
> Help!
> Since I upgraded my account to 2.5, it is now reading that all of my contacts (but 1 or 2) are offline.  Can someone please help me get this up and running properly?  Or do you recommend that I put a ticket in at the IT helpdesk.  Please advise.
> Thanks,
> Pam
> -----Original Message-----
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