Pidgin Messenger Related
phil at hannent.co.uk
Mon Feb 9 08:32:51 EST 2009
TACTeam Mumbai wrote:
> Am from Bharti Airtel Ltd., AS4948
> One of our customer is using Pidgin messenger and has complained it gets
> disconnected frequently, but at the same time Internet connection works fine
> Bandwidth used is 1Mbps and 7 users are their in his network
> If single user uses it works fine, but when user increases this symtoms
> Can you pls help me out with some suggestions, what could be the issue
I am not saying that it is from your description, however I once banged my head
against a brick wall for a month trying to figure out a poor connection issue at
a branch office.
All the diagnostics were fine and no errors reported. In the end it turned out
to be the 4 port switch in the router was broken, you should have seen how
pissed I was when I finally figured that one out. Lessons learned.
Get the customer to capture the debug window which is on the help menu. That
might give clues as to what is wrong.
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