I am installing Pidgin in Firefox. ????

Michael Secord gizmokid2005 at gmail.com
Mon Dec 14 13:39:54 EST 2009


I'm going to add to this, because I think this is where the issue arises.

There are a lot of users who won't even /look/ in the help or FAQ for an 
address to contact Pidgin at.  Most people assume that there is a 
support at pidgin.im address and therefore assume it's private.

My only recommendation would be to somehow have a /filter/ email of some 
sort, that when a user NOT subscribed to the list emails it, they are 
warned that this is a public email list and then given an option to 
continue sending the email, to cancel the email, or to join the list.

I've seen lists done in a similar manner, and I believe this might be a 
viable solution (though I'm not sure if the current list software 
supports it).

-Michael

-------- Original Message --------
Subject: Re: I am installing Pidgin in Firefox.  ????
From: Brian Morrison <bdm at fenrir.org.uk>
To: support at pidgin.im
Date: 12/14/2009 1:34 PM

> On Mon, 14 Dec 2009 09:54:59 -0800
> Paul Aurich<darkrain42 at pidgin.im>  wrote:
>
>> And Brian Morrison spoke on 12/13/2009 11:59 PM, saying:
>>> On Sun, 13 Dec 2009 21:49:04 -0600
>>> Richard Laager<rlaager at wiktel.com>  wrote:
>>>
>>>> Also, you provided what you're claiming are passwords to a PUBLIC
>>>> MAILING LIST.
>>>
>>> You know, there really needs to be a clearer indication that mailing
>>> support at pidgin.im sends mail to a public list with many hundreds or
>>> thousands of subscribers.
>>>
>>
>> This has been discussed before and changes were made to just about all the
>> places where one could find the mailing list address.
>
> OK, I will admit I had not looked, because I know this sort of thing
> already. But many recent Pidgin users apparently don't.
>
>>
>> If there's any way you think it could be clearer, please provide SPECIFIC
>> suggestions, instead of a vague "It should be made clearer".
>
> OK, well my specific suggestion would be to put capitalized text in the
> description of the support list address stating not to post user IDs or
> passwords in any mail sent to that address.
>
> I see it already shows in bold text that it is a *public* mailing list,
> I can confidently say that I have spoken to many people who do not know
> what that means without it being explained to them, so perhaps a short
> sentence saying that any message they send to it is read by a large
> number of people and that IM user IDs and passwords MUST not be sent to
> the list.
>
> Is that clear enough?
>



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