pidgin crash when received animed text from msn potocol

Phil Hannent phil at hannent.co.uk
Wed Jun 18 06:26:09 EDT 2008


Nella Lun wrote:
> Thank you for the debug version of pidgin, Phil,
> 
> I'm now attaching the rpt file for the crash I just experienced.  Please 
> let me know if there's anything else I can do to help determine the root 
> causing problem.
Thanks for going to the trouble of creating the report file, reading the rpt 
file indicates that this is a known bug:
http://developer.pidgin.im/ticket/5662

and that the bug is in a piece of software which pidgin uses:
https://bugs.freedesktop.org/show_bug.cgi?id=15761

In this case the Pidgin developers have to wait for a fix from the other 
developers to resolve the issue, sorry.

Within the Pidgin bug report one of the developers suggest trying a newer 
version of the faulty file, if you download:
http://ftp.gnome.org/pub/gnome/binaries/win32/dependencies/cairo-1.6.4-1.zip

then extract it to the folder where the file is (usuaully) installed:
C:\Program Files\Common Files\GTK\2.0\bin

reboot the computer and then try again, that might fix the issue.  Please report 
back any success.

Also on the web page I emailed you it suggested creating a ticket on the Pidgin 
website.  If you did that it would most likely be marked as a duplicate as 
someone has already reported the issue.

Regards
Phil


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