Problems with authorisation to ejabberd servers

Etan Reisner deryni at pidgin.im
Mon Feb 25 13:37:28 EST 2008


On Mon, Feb 25, 2008 at 10:19:48AM +0000, Shadowfirebird wrote:
> Hi,
>
> [Pidgin 2.2.1; Ubuntu 7.1]
>
> PIdgin seems to consistently fail to send or receive authorisation
> messages to ejabberd servers.
>
> I'm having problems with two servers - my own local installation
> (ejabberd 1.1.2) and the one at tuff.org.uk (which I'm pretty sure is
> ejabberd).  I get a "not authorised" message when connecting to
> existing accounts on these servers.   Using another client (Psi) is
> fine.  Using Pidgin to connect to Google Talk ( and ICQ, Yahoo, ...)
> is fine.
>
> Please let me know if I can provide more information.  I'm not sure
> where to look.

Open the Debug Window and then attempt to connect to the servers you are
having difficulty with, then either put the xml traffic on a website or as
an attachment to an email, or in a filed ticket. Make sure that you remove
any base64 encoded authentication data before doing so.

    -Etan



More information about the Support mailing list