Read Errors

Andrew Cotter andrew.cotter at
Mon Dec 22 15:18:54 EST 2008

What server are you using?


From: support-bounces at [mailto:support-bounces at] On Behalf
Of Christopher Vang
Sent: Monday, December 22, 2008 2:56 PM
To: support at
Subject: Read Errors

I have the latest version of Pidgin (2.5.3) and our company is trying to
incorporate pidgin using one of our servers as the domain source. We are
able to login using our network credentials but for whatever reason we get
read errors every 10mins. It was working just fine with our test of about
20-30 people but once we brought everyone on board we have been getting read
errors. We know have about 100 people on pidgin. Here's our settings:


Under Basic tab

Login Options:

Protocol: XMPP

Username: (ex. jdoe)

Domain: (ex.

Password: xxxxxxx



Under Advanced tab

XMPP Options:

Require SSL/TLS is checked

Connect port: 5222

Connect server: (ex. Srv-contoso)

File transfer proxies:


Proxy Options:

            Proxy type: Use Global Proxy Settings


No I've played around with the settings checking off "Require SSL/TLS" but
still get the same read errors. I've also tried just checking "Allow
plaintext auth over unencrypted streams" with no luck also. Same goes for
"Force old (port 5223) SSL".



Christopher Vang
IT Intern
Cohen & Company
(330) 374-1040 Ext. 6317



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