random, persistent disconnects on all protocols

Evan Platt evan at espphotography.com
Mon Apr 28 11:32:41 EDT 2008


Try running a ping to say www.google.com in the background and see if 
when you get the disconnect, if you see latency or packet loss.

Audrey Gerber wrote:
> <!-- /* Font Definitions */ @font-face {font-family:"Trebuchet MS"; 
> panose-1:2 11 6 3 2 2 2 2 2 4;} @font-face {font-family:Miriam; 
> panose-1:0 0 0 0 0 0 0 0 0 0;} @font-face {font-family:"Arial Narrow"; 
> panose-1:2 11 5 6 2 2 2 3 2 4;} /* Style Definitions */ p.MsoNormal, 
> li.MsoNormal, div.MsoNormal {margin:0cm; margin-bottom:.0001pt; 
> font-size:12.0pt; font-family:Arial;} h1 {margin-top:12.0pt; 
> margin-right:0cm; margin-bottom:3.0pt; margin-left:0cm; 
> text-align:right; page-break-after:avoid; direction:rtl; 
> unicode-bidi:embed; font-size:24.0pt; font-family:Arial; 
> font-style:italic;} h2 {margin-top:0cm; margin-right:39.6pt; 
> margin-bottom:0cm; margin-left:39.6pt; margin-bottom:.0001pt; 
> text-align:justify; text-indent:-21.6pt; page-break-after:avoid; 
> mso-list:l1 level2 lfo1; font-size:12.0pt; font-family:"Arial Narrow"; 
> color:navy; text-transform:uppercase;} h3 {margin:0cm; 
> margin-bottom:.0001pt; page-break-after:avoid; font-size:12.0pt; 
> font-family:"Arial Narrow"; color:#333300; font-style:italic; 
> text-decoration:underline;} h4 {margin:0cm; margin-bottom:.0001pt; 
> page-break-after:avoid; font-size:12.0pt; font-family:"Arial Narrow"; 
> font-style:italic;} p.MsoToc1, li.MsoToc1, div.MsoToc1 {margin:0cm; 
> margin-bottom:.0001pt; font-size:8.0pt; font-family:Arial;} p.MsoToc2, 
> li.MsoToc2, div.MsoToc2 {margin:0cm; margin-bottom:.0001pt; 
> font-size:12.0pt; font-family:"Arial Narrow";} p.MsoToc3, li.MsoToc3, 
> div.MsoToc3 {margin-top:0cm; margin-right:0cm; margin-bottom:0cm; 
> margin-left:24.0pt; margin-bottom:.0001pt; font-size:8.0pt; 
> font-family:Arial;} p.MsoToc4, li.MsoToc4, div.MsoToc4 
> {margin-top:0cm; margin-right:0cm; margin-bottom:0cm; 
> margin-left:42.55pt; margin-bottom:.0001pt; font-size:12.0pt; 
> font-family:"Times New Roman";} p.MsoHeader, li.MsoHeader, 
> div.MsoHeader {margin:0cm; margin-bottom:.0001pt; font-size:12.0pt; 
> font-family:Arial;} p.MsoFooter, li.MsoFooter, div.MsoFooter 
> {margin:0cm; margin-bottom:.0001pt; layout-grid-mode:char; 
> font-size:8.0pt; font-family:Arial; font-weight:bold;} 
> span.MsoPageNumber {font-weight:bold;} a:link, span.MsoHyperlink 
> {font-family:"Arial Narrow"; color:blue; text-decoration:underline;} 
> a:visited, span.MsoHyperlinkFollowed {color:purple; 
> text-decoration:underline;} p.footer, li.footer, div.footer 
> {margin-top:5.0pt; margin-right:0cm; margin-bottom:5.0pt; 
> margin-left:83.0pt; text-indent:-18.0pt; mso-list:l0 level1 lfo2; 
> layout-grid-mode:char; font-size:8.0pt; font-family:"Arial Narrow"; 
> font-weight:bold;} p.StyleTOC19ptAfter151cm, 
> li.StyleTOC19ptAfter151cm, div.StyleTOC19ptAfter151cm {margin:0cm; 
> margin-bottom:.0001pt; font-size:9.0pt; font-family:Arial; 
> font-weight:bold;} p.RVOrange, li.RVOrange, div.RVOrange 
> {margin-top:0cm; margin-right:0cm; margin-bottom:0cm; 
> margin-left:2.85pt; margin-bottom:.0001pt; font-size:12.0pt; 
> font-family:"Trebuchet MS"; color:#F16800;} p.RVGreen, li.RVGreen, 
> div.RVGreen {margin-top:0cm; margin-right:0cm; margin-bottom:0cm; 
> margin-left:2.85pt; margin-bottom:.0001pt; font-size:12.0pt; 
> font-family:"Trebuchet MS"; color:#AAC300;} p.RVBlue, li.RVBlue, 
> div.RVBlue {margin-top:0cm; margin-right:0cm; margin-bottom:0cm; 
> margin-left:2.85pt; margin-bottom:.0001pt; font-size:12.0pt; 
> font-family:"Trebuchet MS"; color:#0E377E;} p.RVYellow, li.RVYellow, 
> div.RVYellow {margin-top:0cm; margin-right:0cm; margin-bottom:0cm; 
> margin-left:2.85pt; margin-bottom:.0001pt; font-size:12.0pt; 
> font-family:"Trebuchet MS"; color:#FFC21D;} p.Style1, li.Style1, 
> div.Style1 {margin-top:0cm; margin-right:0cm; margin-bottom:0cm; 
> margin-left:2.85pt; margin-bottom:.0001pt; font-size:12.0pt; 
> font-family:"Trebuchet MS"; color:#0E377E;} span.RVBlueChar 
> {font-family:"Trebuchet MS"; color:#0E377E;} span.Style1Char 
> {font-family:"Trebuchet MS"; color:#0E377E;} p.Header1, li.Header1, 
> div.Header1 {margin:0cm; margin-bottom:.0001pt; font-size:14.0pt; 
> font-family:"Times New Roman";} p.Header2, li.Header2, div.Header2 
> {margin:0cm; margin-bottom:.0001pt; font-size:11.0pt; 
> font-family:"Times New Roman";} p.Header10, li.Header10, div.Header10 
> {margin:0cm; margin-bottom:.0001pt; font-size:14.0pt; 
> font-family:"Times New Roman";} span.Header1WR {font-family:Arial; 
> font-weight:bold; font-style:italic; text-decoration:none; 
> vertical-align:baseline;} p.Header1WR0, li.Header1WR0, div.Header1WR0 
> {margin:0cm; margin-bottom:.0001pt; font-size:14.0pt; 
> font-family:Arial; font-weight:bold;} p.koteret1-nonTOC, 
> li.koteret1-nonTOC, div.koteret1-nonTOC {margin-top:0cm; 
> margin-right:0cm; margin-bottom:10.0pt; margin-left:0cm; 
> line-height:115%; font-size:16.0pt; font-family:Arial; color:navy;} 
> p.koteret2-nonTOC, li.koteret2-nonTOC, div.koteret2-nonTOC 
> {margin-top:0cm; margin-right:0cm; margin-bottom:10.0pt; 
> margin-left:0cm; line-height:115%; font-size:16.0pt; 
> font-family:Arial; color:navy;} p.styletoc19ptafter151cm0, 
> li.styletoc19ptafter151cm0, div.styletoc19ptafter151cm0 {margin:0cm; 
> margin-bottom:.0001pt; font-size:9.0pt; font-family:Arial; 
> font-weight:bold;} p.rvorange0, li.rvorange0, div.rvorange0 
> {margin-top:0cm; margin-right:0cm; margin-bottom:0cm; 
> margin-left:2.85pt; margin-bottom:.0001pt; font-size:12.0pt; 
> font-family:"Trebuchet MS"; color:#F16800;} p.rvgreen0, li.rvgreen0, 
> div.rvgreen0 {margin-top:0cm; margin-right:0cm; margin-bottom:0cm; 
> margin-left:2.85pt; margin-bottom:.0001pt; font-size:12.0pt; 
> font-family:"Trebuchet MS"; color:#AAC300;} p.rvblue0, li.rvblue0, 
> div.rvblue0 {margin-top:0cm; margin-right:0cm; margin-bottom:0cm; 
> margin-left:2.85pt; margin-bottom:.0001pt; font-size:12.0pt; 
> font-family:"Trebuchet MS"; color:#0E377E;} p.rvyellow0, li.rvyellow0, 
> div.rvyellow0 {margin-top:0cm; margin-right:0cm; margin-bottom:0cm; 
> margin-left:2.85pt; margin-bottom:.0001pt; font-size:12.0pt; 
> font-family:"Trebuchet MS"; color:#FFC21D;} p.style10, li.style10, 
> div.style10 {margin-top:0cm; margin-right:0cm; margin-bottom:0cm; 
> margin-left:2.85pt; margin-bottom:.0001pt; font-size:12.0pt; 
> font-family:"Trebuchet MS"; color:#0E377E;} p.header11, li.header11, 
> div.header11 {margin:0cm; margin-bottom:.0001pt; font-size:14.0pt; 
> font-family:"Times New Roman";} p.header20, li.header20, div.header20 
> {margin:0cm; margin-bottom:.0001pt; font-size:11.0pt; 
> font-family:"Times New Roman";} p.header100, li.header100, 
> div.header100 {margin:0cm; margin-bottom:.0001pt; font-size:14.0pt; 
> font-family:"Times New Roman";} p.header1wr00, li.header1wr00, 
> div.header1wr00 {margin:0cm; margin-bottom:.0001pt; font-size:14.0pt; 
> font-family:Arial; font-weight:bold;} p.koteret1-nontoc0, 
> li.koteret1-nontoc0, div.koteret1-nontoc0 {margin-top:0cm; 
> margin-right:0cm; margin-bottom:10.0pt; margin-left:0cm; 
> line-height:115%; font-size:16.0pt; font-family:Arial; color:navy;} 
> p.koteret2-nontoc0, li.koteret2-nontoc0, div.koteret2-nontoc0 
> {margin-top:0cm; margin-right:0cm; margin-bottom:10.0pt; 
> margin-left:0cm; line-height:115%; font-size:16.0pt; 
> font-family:Arial; color:navy;} span.rvbluechar0 
> {font-family:"Trebuchet MS"; color:#0E377E;} span.style1char0 
> {font-family:"Trebuchet MS"; color:#0E377E;} span.header1wr1 
> {font-family:Arial; font-weight:bold; font-style:italic; 
> text-decoration:none none; vertical-align:baseline;} span.EmailStyle55 
> {mso-style-type:personal; font-family:Arial; color:windowtext;} 
> span.EmailStyle56 {mso-style-type:personal-reply; font-family:Arial; 
> color:navy;} /* Page Definitions */ @page 
> {mso-endnote-separator:url("cid:header.htm\@01C8A93A.27C728E0") es; 
> mso-endnote-continuation-separator:url("cid:header.htm\@01C8A93A.27C728E0") 
> ecs; mso-endnote-numbering-style:alpha-lower;} @page Section1 
> {size:595.3pt 841.9pt; margin:72.0pt 2.0cm 2.0cm 2.0cm;} div.Section1 
> {page:Section1; mso-endnote-numbering-style:alpha-lower;} /* List 
> Definitions */ @list l0 {mso-list-id:171801963; mso-list-type:hybrid; 
> mso-list-template-ids:-1100943502 -2078254234 67698691 67698693 
> 67698689 67698691 67698693 67698689 67698691 67698693;} @list 
> l0:level1 {mso-level-start-at:0; mso-level-number-format:bullet; 
> mso-level-style-link:footer; mso-level-text:-; 
> mso-level-tab-stop:83.0pt; mso-level-number-position:left; 
> margin-left:83.0pt; text-indent:-18.0pt; font-family:Arial; 
> mso-fareast-font-family:"Times New Roman";} @list l0:level2 
> {mso-level-tab-stop:72.0pt; mso-level-number-position:left; 
> text-indent:-18.0pt;} @list l0:level3 {mso-level-tab-stop:108.0pt; 
> mso-level-number-position:left; text-indent:-18.0pt;} @list l0:level4 
> {mso-level-tab-stop:144.0pt; mso-level-number-position:left; 
> text-indent:-18.0pt;} @list l0:level5 {mso-level-tab-stop:180.0pt; 
> mso-level-number-position:left; text-indent:-18.0pt;} @list l0:level6 
> {mso-level-tab-stop:216.0pt; mso-level-number-position:left; 
> text-indent:-18.0pt;} @list l0:level7 {mso-level-tab-stop:252.0pt; 
> mso-level-number-position:left; text-indent:-18.0pt;} @list l0:level8 
> {mso-level-tab-stop:288.0pt; mso-level-number-position:left; 
> text-indent:-18.0pt;} @list l0:level9 {mso-level-tab-stop:324.0pt; 
> mso-level-number-position:left; text-indent:-18.0pt;} @list l1 
> {mso-list-id:293682013; mso-list-template-ids:709637180;} @list 
> l1:level1 {mso-level-tab-stop:18.0pt; mso-level-number-position:left; 
> mso-margin-top-alt:0cm; margin-right:18.0pt; margin-bottom:0cm; 
> margin-left:18.0pt; margin-bottom:.0001pt; text-indent:-18.0pt;} @list 
> l1:level2 {mso-level-style-link:"Heading 2"; 
> mso-level-text:"%1\.%2\."; mso-level-tab-stop:39.6pt; 
> mso-level-number-position:left; mso-margin-top-alt:0cm; 
> margin-right:39.6pt; margin-bottom:0cm; margin-left:39.6pt; 
> margin-bottom:.0001pt; text-indent:-21.6pt;} @list l1:level3 
> {mso-level-text:"%1\.%2\.%3\."; mso-level-tab-stop:61.2pt; 
> mso-level-number-position:left; mso-margin-top-alt:0cm; 
> margin-right:61.2pt; margin-bottom:0cm; margin-left:61.2pt; 
> margin-bottom:.0001pt; text-indent:-25.2pt;} @list l1:level4 
> {mso-level-text:"%1\.%2\.%3\.%4\."; mso-level-tab-stop:90.0pt; 
> mso-level-number-position:left; mso-margin-top-alt:0cm; 
> margin-right:86.4pt; margin-bottom:0cm; margin-left:86.4pt; 
> margin-bottom:.0001pt; text-indent:-32.4pt;} @list l1:level5 
> {mso-level-text:"%1\.%2\.%3\.%4\.%5\."; mso-level-tab-stop:126.0pt; 
> mso-level-number-position:left; mso-margin-top-alt:0cm; 
> margin-right:111.6pt; margin-bottom:0cm; margin-left:111.6pt; 
> margin-bottom:.0001pt; text-indent:-39.6pt;} @list l1:level6 
> {mso-level-text:"%1\.%2\.%3\.%4\.%5\.%6\."; 
> mso-level-tab-stop:144.0pt; mso-level-number-position:left; 
> mso-margin-top-alt:0cm; margin-right:136.8pt; margin-bottom:0cm; 
> margin-left:136.8pt; margin-bottom:.0001pt; text-indent:-46.8pt;} 
> @list l1:level7 {mso-level-text:"%1\.%2\.%3\.%4\.%5\.%6\.%7\."; 
> mso-level-tab-stop:180.0pt; mso-level-number-position:left; 
> mso-margin-top-alt:0cm; margin-right:162.0pt; margin-bottom:0cm; 
> margin-left:162.0pt; margin-bottom:.0001pt; text-indent:-54.0pt;} 
> @list l1:level8 {mso-level-text:"%1\.%2\.%3\.%4\.%5\.%6\.%7\.%8\."; 
> mso-level-tab-stop:198.0pt; mso-level-number-position:left; 
> mso-margin-top-alt:0cm; margin-right:187.2pt; margin-bottom:0cm; 
> margin-left:187.2pt; margin-bottom:.0001pt; text-indent:-61.2pt;} 
> @list l1:level9 
> {mso-level-text:"%1\.%2\.%3\.%4\.%5\.%6\.%7\.%8\.%9\."; 
> mso-level-tab-stop:234.0pt; mso-level-number-position:left; 
> mso-margin-top-alt:0cm; margin-right:216.0pt; margin-bottom:0cm; 
> margin-left:216.0pt; margin-bottom:.0001pt; text-indent:-72.0pt;} ol 
> {margin-bottom:0cm;} ul {margin-bottom:0cm;} -->
>
> I have been using Pidgin happily for several months with ICQ, AIM, 
> Google Talk, MSN (live.com), Skype and Yahoo accounts. I suddenly 
> started getting disconnected randomly and constantly from all accounts 
> except for Skype with no ability to reconnect. Sometimes it is on 
> account, other times four accounts. There appears to be no rhyme or 
> reason. I uninstalled the entire program, plus GTK and deleted the 
> .purple directories. On a fresh installation the same thing happens. 
> The only relief was after on computer restart - all accounts worked 
> for about an hour before the disconnects started This was before the 
> fresh installation. I tested all accounts from their native programs, 
> or web interfaces. They all worked fine even while Pidgin reported 
> unable to connect. I also tried with Zone Alarm disabled - this made 
> no difference. I would hate to give this program up! I really liked 
> it! Google (XMPP) was a particularly nasty one—but worked fine on the 
> Google website interface. Then suddenly, it is up and running after a 
> day. I can attached my debug log. I also posted a ticket but got no 
> response. Any ideas?
>
>



More information about the Support mailing list